Privacy Information

 

Thank you for visiting Furniture Plus. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for furnitureplusonline.co.uk.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Your information and how we protect it

Who we are

In this privacy policy, “we”, “us” and “our” refers to Furniture Plus Online. References to “our website” or “the website” are to www.furnitureplusonline.co.uk.

The information we collect

The information we collect via our website may include:

  • Any personal details you knowingly provide via forms or email; such as name, address, telephone number etc.
  • Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
  • Data recorded by the website helps us to remember your preferred settings; this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies.

How we use your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

  • To process your order, to provide after-sales service and to deliver your goods.
  • We may use your email address to send you information on our other products, services and offers. In such a case you will be offered the option to opt in before completing your purchase. At no point do not send random marketing emails to personal email addresses (spam), unless you are either a previos customer of ours, have demonstrated an in intetest in our products, or have previously agreed to receive such emails. You will have the option to opt out at anytime.
  • Once subscribed to our email offers, you can unsubscribe if you so wish but we will not share your data with any third parties. We may however use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Your rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:

 
Furniture Plus Online 
Unit 7 Croft Trade Park 
Welton Road
Wirral
CH62 3PQ

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy please contact us for further details.

We reserve the right to make changes to this policy. Any changes to this policy will be posted here.